Turn relationships into revenue by going beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.

Sell smarter with embedded intelligence by knowing the next step to strengthen relationships with personalized and relevant interactions based on contextual, embedded intelligence that helps sellers exceed the expectations of modern buyers.

Optimise email engagements by elevating email communications that lets you know when and how customers interact with your emails, so you can be more proactive and responsive in your communications.

Keep a pulse on social trends by finding out what buyers are really thinking with social intelligence that reveals social sentiment and identifies potential competitive threats.

Foster relationships with authentic and personal engagement by putting first with relationship selling. Build trust with insights centered on specific customer needs and easily manage relationships at scale with integration between LinkedIn and Dynamics 365 that unifies data and processes.

Engage buyers with social media by finding opportunities and nurture relationships with embedded intelligence that highlights relevant conversations to join and recommends content to share.

Deliver personalized and relevant content based on what you’re working on and who you’re working with. Quickly create personalized sales documents that enable simultaneous collaboration and editing.

Boost productivity and increase revenue by providing intelligent guidance to increase user adoption and minimise training with rich, context-sensitive help and an intelligent, event-driven sales process that guides sellers to optimal outcomes.

Simplify sales execution to accelerate deals with an end-to-end, immersive experience for opportunity management. Use familiar tools like Excel and Outlook for day-to-day sales activities. See the status of cases without the hassle of switching apps.

Stay informed with accounts, contact and leads with contextual third-party firmographics, news, and compelling events for both B2B and B2C business models.

Work on the go with modern mobile apps that provides contextual news, social data, and task flows.

Connect with your partners to recruit, onboard, and strengthen your partner channel through deeper enablement and activation. give partners a quick view of interactions across opportunities, cases, and other relevant information.

Accelerate sales performance to shorten ramp up time and ease onboarding of new sellers. align sales behavior with best practices and interactive help and documentation.

Increase sales effectiveness by hitting set sales goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards.

Gain visibility and insights with real-time dashboards that have interactive, drill-down capabilities and natural language queries.

Motivate your team with fun and exciting team-based sales contests. Improve sales performance and hold everyone accountable with a unique gamification solution that makes results highly visible.

Innovate with modern and adaptable platforms by adapting quickly to accelerate with easy to build and deploy web and mobile apps.

Extend and connect with automate processes across Dynamics 365 applications and third-party systems for a unified experience.

Invest with confidence and drive innovation by reducing costs and complexity of operating a global infrastructure. Transform your customer interactions with deep insights provided by embedded intelligence that guides your teams to the right business outcomes.

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